Chris advised me on the purchase of my first property. His communication, both written and verbal, was always very clear and where necessary, he took the time to explain some of the more technical points to me. He was quick to detect and follow up issues on my behalf and at all times ensured that I was kept fully informed of progress. All proceedings were clearly documented and I was copied in on all correspondence with the seller where appropriate, so that I could maintain my own records.
I found Chris (and indeed the other partners at the firm in his absence) to be very approachable and as a result I never hesitated to pick up the phone whenever I had a question. As a first time buyer with no prior knowledge of the process, I had many questions, so this was much appreciated!
I felt that Chris provided a service which was specifically tailored to my needs, and he achieved this by ascertaining my priorities and concerns at the outset and ensuring that these were addressed.